Qudus Online Institute Privacy Policy
Effective Date: 9/1/2024
At Qudus Online Institute, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard information when using our services, including the WhatsApp communication platform.
1. Information We Collect
To provide our educational services effectively, we may collect the following types of personal information:
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Contact Information: Full name, phone number, and email address.
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Payment Information: Details related to fee payments (e.g., payment method and transaction details), but not sensitive financial information such as credit card numbers.
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Student Information: Attendance records, progress reports, and other educational details related to academic performance.
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Technical Information: Device type, IP address, and technical data when accessing our platform or using WhatsApp to interact with our services.
2. How We Use Your Information
We use the information we collect for the following purposes:
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Service Communication: To send you class schedules, fee payment reminders, important updates, and notifications via WhatsApp and other communication channels.
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Educational Management: To track student attendance, performance, and manage class scheduling efficiently.
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Fee Management: To process payments and send notifications for any due or completed payments.
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Customer Support: To provide assistance, respond to your inquiries, and resolve any issues with our services.
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Compliance and Safety: To comply with legal obligations, protect the security of our platform, and prevent fraud or misuse of our services.
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information under the following circumstances:
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Service Providers: We may share data with trusted service providers who assist in operating our platform (e.g., payment processors, IT services) under strict confidentiality agreements.
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Legal Compliance: We may disclose your information if required by law or if we believe that such action is necessary to protect the safety and integrity of Qudus Online Institute, its users, or others.
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Consent: We may share your information with third parties when we have your explicit consent.
4. Data Security
We take your privacy and data security seriously. To protect your personal information, we employ industry-standard encryption, secure storage methods, and access controls. Our WhatsApp communications follow strict protocols to ensure confidentiality.
5. Data Retention
We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, or enforce agreements. Once your information is no longer required, we will securely delete it from our systems.
6. Your Rights
You have the right to:
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Access Your Information: Request access to the personal data we hold about you.
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Update Your Information: Request corrections or updates to any inaccurate data.
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Delete Your Information: Request the deletion of your personal information under certain circumstances.
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Opt-out of Communications: You can choose to opt-out of receiving non-essential WhatsApp notifications at any time.
To exercise these rights, please contact us at [Insert Contact Email].
7. Children's Privacy
Our services are designed for students, including minors, and we take special care to protect children's privacy. For students under the age of 13, we collect and process personal information only with parental consent and ensure all communications and data sharing are secure and compliant with relevant laws.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on our website with the revised "Effective Date." We encourage you to review this page regularly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: [info@qudusonline.com]
